My beef is with the Executive who just kept feeding me BS when they already knew there were serious problems with the new online booking system. @AirCanada Had the worst customer service from AC, called to get some luggage info lady had no knowledge when I pointed that she should know basic info she hung up on me..Absolutely Pathetic no wonder you are in loss. @tarajcarman @adamsmiller @cbcdaveseglins @robroc But still down. Answer 1 of 12: Have been trying for a couple of hours now, to Check-in online with no luck. @AirCanada won’t upgrade me LMAOO do u guys not want my money?? Hotels provided by Air Canada Vacations. Just get us a new one. #aircanada Why is it suddenly an issue when we try?????????? @mjonesgoes @TomTSEC @Delta56ca Remove yourself and return the taxpayer dollars your husband made working for Tam not to mention who paid for this vacay Air Canada Vacations taxpayers want to know @SpencerFernando @GlobalBC. Toronto has more ✈ demands but Vancouver doesn't have more demands as compared to Montreal. Why would anybody want to fly on Air Canada? If anybody needs a data point for how long @AirCanada is taking to issue #travelvouchers I submitted a claim on October 6 and received the voucher email this morning. @AirCanada Please advise people that rapid testing isn’t allowed so that others don’t spend money unnecessarily. @AirCanada First Time flying AC internationally taking too long to check in at YXS 3 people working on system not 1 has apologised for delay worst service and then calling me with pointing finger. i want to select a seat? Air Canada said they were experiencing technical difficulties with their check-in system Monday afternoon, affecting passengers across the country. Now you've become unreachable. @hollyanndoan @FP_Champagne @Transport_gc @MarcGarneau @AirCanada @WestJet Right after all the politicians and doctors landed they issue this threat. @WendyHartley Services were denied by the gov, not the airlines. What’s the issue? When Ms. Y went to check-in, they found out that Ms. X I have to make changes to one of my upcoming flights. @nationalpost Paid by @AirCanada. Americas. @NLpicker @NLAvGeek @FureyAndrew @AirCanada They stole all our wealth, how else we get it back? Very disappointed how you handled things @AirCanada Anyone else have this issue??? Been trying for months to get a live person to talk about flight delay compensation? No customer service. What is happening ? @AirCanada So far, I can count on non-existent Customer Service, and theft of money paid for no service from @aircanada ; anything else would just be a perk! @k98_esteban They almost couldn’t be worse. Your app and website is not allowing me to check in. Please advise! @RingoRaccoon The air Canada incident seems to be related to a maintenance issue from being stored for a long time. The site keeps signing me in as guest over and over. Hopefully his replacement does what is right. 2:23 Air Canada reservation system problems persist WATCH ABOVE: Ever since launching a new reservation software system in November, Air Canada has been under fire … @AirCanada i have made a booking today from DEL-YYZ. I'm on AC59 departing from Doha to Toronto and we're having technical issues as well. Cost us net $8400, we asked for $6600 back. No problems at Air Canada Air Canada outage map Air Canada is Canada's largest airline and flag carrier. @AirCanada Had the worst customer service from AC, called to get some luggage info lady had no knowledge when I pointed that she should know basic info she hung up on me..Absolutely Pathetic no wonder you are in loss. Fresh Prince Bel-Air Been trying for months to get a live person to talk about flight delay compensation? Passengers can check Air Canada flights schedule and Air Canada flights status, before checking-in. Reply. He was leaving Canada for work. 0/10 customer service and the lady working my gate desk wouldn’t even lift a finger to check... she just straight up dismissed me.. @KINGdariusII When to check in with an airport agent Not good. As many r already complaining about this major issue from so long. For 2 days I've been unable to retrieve data. Very strange. The money came out of the account and I thought was all ok . @CBCToronto Maybe if they actually refunded money they stole - @AirCanada is the worst; no refund, provided no service - why are they still in business? All I get is "refund was rejected" No way to call/email. How is this possible when you are barely busy? if you purchase a ticket in the US or another country your terrible website allows no control by the passenger. so, upon trying today it says coupon 'JD2CC731' expired. Shocking service. Sie können Ihre Bordkarte auch am Flughafen an einem Check-in-Automaten ausdrucken. @AnasAnwarDawood My Aeroplan. Cost us net $8400, we asked for $6600 back. It’s been 7 months but there is no refunds provided yet. Sollten Sie diese Deadlines nicht einhalten, kann dies dazu führen, dass reservierte Sitze neu vergeben und Reservierungen storniert werden. How do you rate Air Canada over the past 3 months? 3500 CAD???? If anybody needs a data point for how long @AirCanada is taking to issue #travelvouchers I submitted a claim on October 6 and received the voucher email this morning. @YoniFreedhoff What happens when travellers arrive by car? First time flying with @AirCanada and already having the worst customer experience ever!First system issue with my baby’s name on ticket,staff rudely resolved.Upgraded to return on premium economy, they booked us on emergency row and now the system separated our seats #aircanada, @stainrod_jason @sydpra @OwenM77499606 @AirCanada Wrong, wrong, wrong - ours was because their online systems were broken, no support anywhere on earth and NO option but to do a new booking. How can they really quarantine & have no contact with anyone unless they live near the border? Both @AirCanada and @WestJet have temporarily cancelled service to #Kamloops. Period. Is it them or does Rogers Cable TV not want us watching the truth. Luckily we have our seats but still like to be checked in. @AirCanada @YatraOfficial worst service. Air Canada's its overall network capacity — the number of seats it makes available for sale — is down 80% compared with 2019. Therefore I waited & waited, was extremely patient for 10 months! @jonny999uk Re: Air Canada Online Check in . @AirCanada can’t log into my AC account; tried on multiple devices including incognito mode and clearing cache. Just get “airplane spinning in circle”. @AirCanada what a crap new website. 2021-01-29 17:49:40 @PrashantPandhi @AirCanada First Time flying AC internationally taking too long to check in at YXS 3 people working on system not 1 has apologised for delay worst service and then calling me with pointing finger To anyone having issues with AC not getting back to you, I suggest you do the same! @elaineduffe Called cc: no hold, of course. Location: Toronto, ON. @AirCanada I completely understand the technical issues, but 20 dollars food voucher isn’t making any sense. Merry times. Worst experience! This is for Toronto. I’m taking my daughter on holiday to Canada in April. @AirCanada i have made a booking today from DEL-YYZ. Report inappropriate content . @AirCanada Travel Alert: ten months, still no refund or credit. #covididiots bowing to media pressure and not science. Contact me with a phone number please. See if Air Canada is down or having service issues today. @AirCanada I’m appalled by your service. Even your clueless untrained new agents can help. Why should they take the hit? @Infiniti371 10% off. TERRIBLE service. @FlightHub @AirCanada Cancelled my ticket due to Covid in March & I was promised 100% refund. you cancel my flight, delay the flight 10+ days and I have to pay the ticket deference?????? @NONAME80432066 Otherwise, it currently has the potential to be one of the safer planes given it had to go through a lot more testing and certification. Not the attitude and neglect you expect around Christmas! #explorelocal 20210112: CBC: Air Canada suspending passenger service to Yellowknife on Jan. 23 ["Airline cutting operations due to 'stifled demand,' travel restrictions, quarantine rules". @AirCanada this number is also not working 011 4717 2900. This will ensure that passenger have plenty of time for check-in, baggage check and boarding. @Infiniti371 #737MAX #B737MAX. @luizaschmid Yes this was on your website but not in the email sent to travellers. Not the attitude and neglect you expect around Christmas! @LittleLillyCat @snackage @AirCanada @theAPEXassoc There is no law. 1. @waterford_new But Airbus A320 Neo or A321 Neo. Airline told him it was bc he didn't have a return flight. Air Canada nationwide network outage creates check-in problems – Mar 12, 2018 This is not the first time that Air Canada has experienced an outage that affected check-ins. I had a buddy whose plane also had to land due to an engine failure courtesy of Air Canada. @alifesjourneys 3500 CAD???? I had a buddy whose plane also had to land due to an engine failure courtesy of Air Canada. All we got in response from AC was constant bull*hit. Just get “airplane spinning in circle”. @madeeha555 Their failure to communicate with customers, or resolve complaints, has given us the incentive to remain home if our only choice is flying AC! @DLee69454415 @catriona_b @preshotmess @CP24 @MarcGarneau @AirCanada The problem was a engine issue. Your app and website is not allowing me to check in. @AirCanada @Aeroplan last 3 flights in last month and a half I have had issues with Aeroplan points and needed to contact to fix issues. Air Canada just introduced a new route to Colombia. Beware! @AirCanada Tried to purchase gift card and have had to jump though hoops (phone calls and emails) and still no headway. First time flying with @AirCanada and already having the worst customer experience ever!First system issue with my baby’s name on ticket,staff rudely resolved.Upgraded to return on premium economy, they booked us on emergency row and now the system separated our seats #aircanada, My friend had his flight cancelled when trying to leave Canada. We received notice that it was time to check in but the link does not work. Answer 1 of 37: Hi there ! @AdadaveE @AMC92988260 Trying to book a flight home using @aircanada’s website: Can’t do that from the country you’re currently in. 10 ) but we 're having technical issues, but don ’ t be surprised if another MAX crashes by. The Montreal-based airline warned in a Travel advisory that it was time to check in after the times noted have! To Vancouver is 2 hours delayed ( technical issues ) and I will miss my connecting flight Vancouver... From Doha to Toronto and we 're having technical issues ) and I ’ ve flown! 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